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Violence and Aggression

If you are rude or aggressive to our staff you will be told of this and the incident will be recorded in your notes. If this happens a second time, you will be removed from our list and will be allocated to another practice by the Primary Care Trust. This practice operates a zero tolerance to verbal and physical violence and aggression and will remove any patient who is physically violent or aggressive to the GPs or staff and will report the matter to the police.
 

 
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