Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Fryatt Hospital
419 Main Road
Harwich
Essex CO12 4EX
Tel: 01255 201200
9.00am – 5.00pm
Felixstowe Hospital
Constable Road
Felixstowe
Suffolk IP11 7HJ
Tel: 01394 458848
7.00am – 10.00pm

Clacton Hospital
Tower Road
Clacton
Essex CO15 1LH
Tel: 01255 201717

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms by visiting NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
You can also check your symptoms on the go, download the NHS App.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone
St James Surgery 01255 222121
or
St Osyth Surgery 01255 820309
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
St James Surgery 01255 222121
or
St Osyth Surgery 01255 820309

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. We recommend you book an appointment with the Practice Nurse a minimum of 6-8 weeks before you are due to travel.

Please view the Travel Heath Pro Website, find the country/countries you will be visiting and print the recommended vaccines PDF document and bring this with you to your appointment.

Travel Heath Pro

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Cancer / Palliative Care

St Helena Hospice

St Helena Hospice helps local people face incurable illness and bereavement, supporting them and their families, friends and carers, and supports children and adults who are facing bereavement.

Website: www.sthelena.org.uk

Macmillan Support

Macmillan provides physical, emotional and financial support to help you live life as fully as you can.

Telephone: 0808 808 00 00

Website: www.macmillan.org.uk

Singlepoint

24/7 telephone advice line for individuals facing incurable illness, their families, friends and carers.

Telephone: 01206 890 360

My Care Choices

The My Care Choices Register is for those people in North Essex who are living with incurable illness, dementia or frailty and who wish to record their priorities for future care.

Website: www.mycarechoices.online

Carers

Carers First Wellbeing Group

Free information and support.

1st Tuesday of each month. 10:00-12:00.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Social Care and Support Guide

If you or someone you know needs help with day-to-day living because of illness or disability, this website explains your options and where you can get support.

Website: www.nhs.uk

GP Care Advisor

We have a care advisor who attended the surgery weekly.  She can assist people to access social care, welfare benefits and self-help support to help them maintain their independence at home.   Please speak to a receptionist to book an appointment.

Home Instead Senior Care

We provide quality home care services to older people in their own homes, where they are most happy and comfortable. Our care is personalised, tailored to meet the needs of our clients, we visit when our clients want us to, at a time that is convenient to them.

Telephone: 01255 672269

Website: www.homeinstead.co.uk

Email: jean.allen@homeinstead.co.uk

Cloud 9 Care

We offer an extensive range of services, with each care plan tailored to meet a person’s individual needs. We care for people of all ages and all levels of disability.

Telephone: 01206 862368 or 01255 440789

Website: www.cloud9care.com

Email: enquiry@cloud9care.co.uk

Support for Carers

You are a carer if you care for a partner, relative or friend who is in need of help because they are ill, frail or have a disability and this care is provided without payment (other than Carers Allowance) or a contract

Telephone: 01255 474410

Website: www.tendringdc.gov.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Common Childhood Wellbeing Booklets

The North East Essex CCG have developed handbooks to help you look after your child, from ages 0-5 and 6-12. They include information on general welfare and wellbeing and common childhood illnesses to help you keep your child safe and healthy.

Website: www.neessexccg.nhs.uk

Essex Child and Family Wellbeing Service

On behalf of Essex County Council and the NHS, Virgin Care and Barnardo’s provide a range of child and family services throughout Essex that are free at the point of delivery.

Website: essexfamilywellbeing.co.uk

SureStart Children's Centres

Children’s Centres bring all the different support agencies together to offer a range of services to meet you and your child’s needs, all in one place.

Website: www.tendringdc.gov.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Breathe Easy - Clacton Support Group

New British Lung Foundation group starts on Wednesday, January 30, 2019

Telephone: 03000 030 555

Website: www.blf.org.uk

Blow The Dust Off - Clacton Concert Orchestra

Tuesday 18:00-19:00, £5 Adults and £2.50 for under 18’s.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Click Clack Craft

1st and 3rd Tuesday of every month. You can bring your own project or try something new!

14:00-16:00 £1 Admission.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Dabblers Art Club

Friday 13:00 – 15:30pm. Admission is £2.00.

All welcome, some sources are provided.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Fun and Friendship Club

Come along and join the fun!

Mondays 10:00-12:00, £1 including refreshments.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

IT Group

Use our desktop computers or bring your tablet or laptop and learn new skills!

Friday – 09:30-11:45
Monday – 13:30:-15:30

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Physical Activities in the Community

CVST run a variety of groups to help you get started with a healthier lifestyle or to get outside and meet new people.  All of our groups are friendly, and have trained staff or volunteers to answer your questions.

Website: www.cvstendring.org.uk

Friendship Cafes

Friendship cafes are weekly groups for anyone who feels isolated, wants to make new friends or has experienced bereavement. There are fun activities and guest speakers at every session and outings are planned throughout the year.

Website: www.cvstendring.org.uk

Clacton Camera Club

The club welcomes anyone who has an interest in photography, whatever their skill level or medium they use, film or digital. It meets on a Friday evening combining competitions with guest speakers, members’ workshops, fun events and demonstrations.

Website: www.clactoncameraclub.co.uk

Coastal Community Centre

Various groups and activities, support groups, parenting courses, toddler groups.

Telephone: 01255 420707

Facebook: @CoastalCommunityCentre

Website: www.yell.com

Community 360

Community 360 is an independent charity formed in 1968. It is committed to a vision to build thriving local communities

Website: www.community360.org.uk

Hartbeeps Basildon & Tendring

Award winning Hartbeeps is a fun and interactive music class which transports children through a magical, make-believe journey. It offers highly interactive classes for sitting babies, toddlers and pre-schoolers. Expect music, drama, creative play, dance and movement all set to a fantastic soundtrack of remixed nursery rhymes, funky, original kids’ songs and lullabies.

Telephone: 07905 290203

Website: www.hartbeeps.com

Email: alex@hartbeeps.com

My Social Prescription

Launched in 2013, My Social Prescription is a community based scheme led by Community360 across Colchester and Tendring.  It serves to connect community members to voluntary and community services and volunteers to improve their health and wellbeing.

Website: www.community360.org.uk

Run and Brunch

Personal trainer Sarah Bockhard started Run and Brunch running club in Clacton because she wanted to get people of all ages, shapes and sizes to give walking, jogging and running a go without feeling pressured into being fast or into wearing the latest running gear.

Website: sarahbockhart.com

Tendring District Ramblers

The group tries to cater for most walking abilities by offering regular weekly walks.

Telephone: 01255 677368

Website: www.ramblers.org.uk

Tendring Lunch Club

For more information on the Tendring Lunch Club.

Website: www.cvstendring.org.uk

Tendring Talking Times

Weekly “talking newspaper” The Tendring… Talking Times contains articles, local news and matters of interest and is available for those who have a disability which means they find reading difficult.

Telephone: 01206 393037

Website: tttweb.blogspot.com

Drugs and Alcohol

Rehab 4 Addiction

At Rehab 4 Addiction, we pride ourselves on the quality and depth of advice we provide to those seeking recovery from addiction. Our admissions team offer a referral service for people seeking treatment for alcoholism, drug addiction, behavioural addiction, and eating disorders.

Telephone: 0800 140 4690

Website: www.rehab4addiction.co.uk/

Essex Specialist Treatment and Recovery Service

In Essex we have introduced a new way of delivering care to substance misusers in the community called Essex Specialist Treatment and Recovery Service (Essex STaRS), under which all our services users will be looked after by one of a number of new specialist teams.

Website: eput.nhs.uk

LiveWell Alcohol/Substance Misuse

If you feel you’re having problems with drinking, drug use, or addiction, or you’re worried about someone else’s drug or alcohol use, there are many ways to get help and support.

Website: www.livingwellessex.org

Open Road

Empowering individuals, families and communities in their journey of recovery from the harmful effects of drugs, alcohol and other addictions.

Website: www.openroad.org.uk

Serenity Health Group

Private Drug & Alcohol Detox at Home Essex

is addiction threatening and distracting your way of life? Is it creating problems at home, at work place? If you are ready to struggle with your addiction and need a professional help and assistance, then the Step Essex Home Detox programme is suitable for you as it will provide you with support and help which you need to beat the addiction of alcohol or drugs.

Telephone: 0800 1182892

Website: www.rehabclinic.org.uk

 

Drug and Alcohol Team North East Essex (NEEDAS)

A joint health and social care team that provides assessment, detoxification, care planning, residential referrals and day programmes, as well as information, advice, counselling and support for those with drug and/or alcohol or other substance misuse problems.

Telephone: 01206 287250

Website: www.tendringdc.gov.uk

 

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Essex Mental Health Services

Essex Partnership University Foundation Trust (EPUT) provides integrated care including mental health, learning disability, social care and community health services.

Website: eput.nhs.uk

North East Essex - Health In Mind Talking Therapies services

Our Health In Mind service provides talking therapies and practical support for people experiencing low mood, depression and a range of anxiety problems. These problems are often referred to as ‘Common Mental Health’ and can include stress, panic, phobia, obsessional compulsive disorder, post-traumatic stress disorder and other difficulties.

Telephone: 01206 918700

Website: www.neessexccg.nhs.uk

Email: neeccg.enquiries@nhs.net

Teen Talk

At Teen Talk we offer a free and confidential information and support service for young people aged 11-25 years in Tendring, Essex. We don’t have any time restrictions and you don’t need an appointment to see us. This means you can drop in whenever you need support on any issue you are having trouble with. All our support is informal, non-judgemental and confidential, you’ll even get your own private room.

Telephone: 01255 504800 or  01255 240024

Website: www.teentalkharwich.co.uk

Email: teentalk1@hotmail.co.uk

Colchester and Tendring Y.E.S

Y.E.S provides a confidential, non-judgemental and informal service for young people between the ages of 11 and 25 within Colchester and Tendring who are facing difficulties in their lives.

Website: www.yesyouthenquiryservice.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Clacton Dementia Cafe

A place for dementia, their families and friends to meet up. Come along and have a cup of tea with someone who understands.

Wednesday 10:00-12:00 – Suggestion donation £1

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Sound Doctor for Dementia

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Alzheimer's Society

If you or someone you know are worried about or affected by dementia, we are here for you. Get advice on a range of topics and find support near you.

Telephone: 0300 222 1122

Tendring Community Transport (TCT)

TCT is a well established and accomplished Community Transport scheme, that provides wheelchair accessible, door-to-door transport, for people of all ages who find it difficult or impossible to access conventional public transport.

Telephone: 01255 436 962

Website: www.dial-a-ride.org

Royal Voluntary Service Essex

Royal Voluntary Service in Essex help older people maintain their independence and stay involved in the local community.

Telephone: 01708 854246

Website: www.royalvoluntaryservice.org.uk

Email: essexhub@royalvoluntaryservice.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Health Conditions and Disabilities

British Lung Foundation

We’re the only UK charity looking after the nation’s lungs. With your support, we’ll make sure that one day everyone breathes clean air with healthy lungs.

Telephone: 03000 030 555

Website: www.blf.org.uk

British Heart Foundation

We fund over £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes.

Telephone: 0300 330 3311

Website: www.bhf.org.uk

Epilepsy Action

Epilepsy Action is a community of people committed to a better life for everyone affected by epilepsy. We want high quality, accessible epilepsy healthcare services, so that people with epilepsy have the support they need to manage their condition.

Telephone: 0808 800 5050

Website: www.epilepsy.org.uk

Email: epilepsy@epilepsy.org.uk

Versus Arthritis

We are constantly campaigning to challenge the misconceptions around arthritis and to ensure that arthritis is recognised as priority in the UK.

Telephone: 0300 790 0400

Website: www.versusarthritis.org

Email: enquiries@versusarthritis.org

COPD

New NHS Approved App launched for COPD Patients called myCOPD. Working with fellow healthcare providers, such as Anglian Community Enterprise, the myCOPD app is now available to purchase or is free for those who meet the criteria.

Website: www.mymhealth.com/mycopd

Epilepsy Action

Support and knowledge sharing

Last Tuesday of every month 10:30-12:30.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Tendring Diabetes Group

1st Thursday of each month from 10:30-12:30. Join us for a wide range of speakers and light refreshments.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Macular Support Group

Free information and support on the 4th Wednesday of each month from 13:00-15:00.

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Asthma UK

We help people with asthma speak directly to politicians and decision makers on the issues that are important to them.

Telephone: 0300 222 5800

Website: www.asthma.org.uk

Diabetes UK

Our wide range of products and services are designed to help you manage your diabetes, whatever support you need.

Telephone: 0345 123 2399

Website: www.diabetes.org.uk

North East Essex Diabetes

North East Essex Diabetes Service offers Type 1 and Type 2 education courses such as DAFNE and DESMOND in a variety of community settings and times. Courses can be taken when you are diagnosed, or at any time through your diabetes journey.

Website: www.diabetesneeds.co.uk

Diabetes Prevention

Suffolk and North East Essex Healthier You: Diabetes Prevention Programme

Website: www.preventing-diabetes.co.uk

Inhalers and You

Beneficial information on how to use your inhaler.

Website: www.neessexccg.nhs.uk

Sound Doctor for COPD

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Sound Doctor for Diabetes

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Sound Doctor for Heart Failure

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Sound Doctor for Back Pain

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website: www.livewellcampaign.co.uk

Minor Eye Conditions

North East Essex CCG has put together some useful information regarding eyecare. Please visit their website for more information.

Website: www.neessexccg.nhs.uk

Learning Disabilities

Essex Learning Disability Services

Essex Partnership University Foundation Trust (EPUT) is one of the most successful Foundation Trusts in the country providing integrated care including mental health, learning disability, social care and community health services.

Website: www.eput.nhs.uk

Essex Mencap

They believe that people with a learning disability have the right to lead the life they want for themselves, enjoy equal opportunities and be valued as members of society.

Website: www.essexmencap.org

Grapevine Essex

Grapevine Essex is committed to providing an excellent and professional service to adults with learning disabilities; comprising affordable, confidence building and educational opportunities that teach life skills, support independent living and improve employability.

Website: www.grapevineessex.org.uk

Colchester & Clacton Gateway Clubs for adults

Each week craft has a different theme for our members to participate in. Our activities include a professional disco, table tennis and pool.

Website: www.colchestergatewayclubs.org

Maternity

BabyCentre

BabyCentre® — the #1 pregnancy and parenting digital resource — reaches more than 45 million mums globally each month in 9 different languages. We reach 8 in 10 new and expecting mums online in the UK.

Website: www.babycentre.co.uk

Download from: play.google.com

Download from: itunes.apple.com

North East Essex Maternity Services

We want to make sure you receive the maternity healthcare that takes account of all your health needs and preferences.

Website: www.neessexccg.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Essex Sexual Health Service

Provide CIC is leading a collaboration of organisations to deliver a service providing a full range of sexual health services for the people of Essex.

Telephone: 0300 003 1212

Website: www.essexsexualhealthservice.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Sound Doctor

Sound Doctor

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Stop Smoking

Provide

Many smokers who want to quit aren’t sure where to turn, but getting advice and support from our friendly expert team will mean you are up to 4 times more likely to quit for good!

Telephone: 0300 303 9988

Website: www.essexlifestyleservice.org.uk

Email: provide.essexlifestyles@nhs.net

Living Well Essex

Smoking is the primary cause of preventable illness and death in the UK. On average, cigarette smokers die 10 years younger than non-smokers, with around 100,000 people dying every year in the UK as a result of their habit.

Website: www.livingwellessex.org

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

My Weight Matters

A 12 week programme following the latest NHS Guidance with proven outcomes for long-term weight-loss.

Thursdays 09:00-11:00 – Free

Location: Imperial House, 20-22 Rosemary Road, Clacton, CO15 1NZ

Physical Activities in the Community

CVST run a variety of groups to help you get started with a healthier lifestyle or to get outside and meet new people.  All of our groups are friendly, and have trained staff or volunteers to answer your questions.

Website: www.cvstendring.org.uk

Sound Doctor for Weight Management Surgery

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

ACE Lifestyle

ACE Lifestyle is part of Anglian Community Enterprise (ACE) Community Interest Company and is an award winning provider of weight management programmes. All services are free to patients and follow latest national guidance..

Telephone: 0800 022 4524

Website: www.acelifestyle.org

 

Health And Fitness In Essex

If you live in Essex and want to learn how to get fit and lose weight then you are in luck, as Essex has many options available to you.

Website: www.essexportal.co.uk

Change 4 Life

Sports and active hobbies are a great way to get some exercise — they don’t need to take up a lot of time or money. Find out how to get started with these family-friendly activities.

Website: www.nhs.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?